Developments in the Call Centre Industry: Analysis, Changes and Challenges (Routledge Studies in Business Organizations and Networks)

by: Julia Connell · John Burgess Hardcover details (UK). (see also: eBook (Kindle)) details (USA). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-0-415-35702-9 ISBN-10: 0-415-35702-0 Routledge · 2006