Since Strangling Isn't An Option... Dealing with Difficult People -- Common Problems and Uncommon Solutions

by Sandra A. Crowe Paperback details (USA). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-0-399-52540-7 ISBN-10: 0-399-52540-8 TarcherPerigee · 1999