by Conrad Lashley
Hardcover
ISBN: 978-0-304-33166-6
ISBN-10: 0-304-33166-X
Cengage Learning EMEA · 1997
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by Conrad LashleyHardcover
ISBN: 978-0-304-33166-6 ISBN-10: 0-304-33166-X Cengage Learning EMEA · 1997 |
| See also: | ||
| 1997 | Paperback | Empowering Service Excellence: Beyond the Quick Fix (Cassell Services Management) |