Five Star Service: How to deliver exceptional customer service (Prentice Hall Business)
by
Michael Heppell
Paperback
details (
UK
).
ISBN: 978-0-273-73438-3
ISBN-10: 0-273-73438-5
Pearson Business
· 2010
See also:
2015
Paperback
Five Star Service: How to deliver exceptional customer service (3rd Edition)