by: Raja Parasuraman · Matthew Rizzo
Paperback
details (UK).
(see also: eBook (Kindle))
details (USA).
(see also: Digital · eBook (Kindle))
details (Germany).
(see also: Kindle Ausgabe)
details (Canada).
(see also: eBook (Kindle))
ISBN: 978-0-19-536865-9
ISBN-10: 0-19-536865-7
OUP USA · 2008