Quality management in the service industry (Ellis Horwood series in applied science and industrial technology)
by
Lionel Stebbing
Paperback
details (
USA
).
ISBN: 978-0-13-747263-5
ISBN-10: 0-13-747263-3
Ellis Horwood
· 1994
See also:
1991
Hardcover
Quality Management in the Service Industry (Ellis Horwood Series in Applied Science and Industrial Technology)