Quality Management: Creating and Sustaining Organizational Effectiveness
by
Donna C. Summers
Taschenbuch
details (
Canada
).
ISBN: 978-0-13-608742-7
ISBN-10: 0-13-608742-6
Prentice Hall
· 2008
See also (possibly by other authors):
2004
Hardcover
Quality Management: Creating and Sustaining Organizational Effectiveness