Customer Service Supply Chain Management: Models for Achieving Customer Satisfaction, Supply Chain Performance, and Shareholder Value (FT Press Operations Management)

by: Alexandre Oliveira · Anne Gimeno Hardcover details (USA). (see also: eBook (Kindle)) details (United Kingdom). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-0-13-376439-0 ISBN-10: 0-13-376439-7 Pearson FT Press · 2014