Customer Service: A Practical Approach (6th Edition)

Approach

by Elaine K. Harris

Paperback

ISBN: 978-0-13-274239-9

ISBN-10: 0-13-274239-X

Pearson · 2012

See also:
2009PaperbackCustomer Service: A Practical Approach (5th Edition)
2009TaschenbuchCustomer service. A practical approach
2006PaperbackCustomer Service: A Practical Approach (4th Edition)
2002PaperbackCustomer Service: A Practical Approach
2000PaperbackCustomer Service: A Practical Approach
1995PaperbackCustomer Service: A Practical Approach (for ITT only)