Customer Service: Career Success through Customer Satisfaction (NetEffect Series) (2nd Edition)

NetEffect

by Paul R. Timm

Paperback

ISBN: 978-0-13-085959-4

ISBN-10: 0-13-085959-1

Prentice Hall · 2001

See also:
2004PaperbackCustomer Service: Career Success Through Customer Satisfaction (NetEffect Series) (3rd Edition)
1997PaperbackCustomer Service: Career Success Through Customer Satisfaction