by Michael D. Basch
Hardcover
ISBN: 978-0-13-035331-3
ISBN-10: 0-13-035331-0
Pearson Education · 2002
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by Michael D. BaschHardcover
ISBN: 978-0-13-035331-3 ISBN-10: 0-13-035331-0 Pearson Education · 2002 |
| See also: | ||
| 2003 | Paperback | Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day |