The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

by: Steven Dinkin · Barbara Filner · Lisa Maxwell Paperback details (USA). (see also: eBook (Kindle)) details (United Kingdom). (see also: eBook (Kindle)) details (Germany). (see also: Kindle Ausgabe) details (Canada). (see also: eBook (Kindle)) ISBN: 978-0-07-180196-6 ISBN-10: 0-07-180196-0 McGraw-Hill Education · 2012