by: Kerry Patterson · Joseph Grenny · David Maxfield · Ron McMillan · Al Switzler
Hardcover
details (USA).
(see also: Audible Audiobook · CD-ROM · eBook (Kindle))
details (UK).
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details (Germany).
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details (Canada).
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ISBN: 978-0-07-148499-2
ISBN-10: 0-07-148499-X
McGraw-Hill · 2007