The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First

by Harvey Thompson

Unbound

details (USA).
(see also: eBook (Kindle))

details (UK).
(see also: eBook (Kindle))

ISBN: 978-0-07-137140-7

ISBN-10: 0-07-137140-0

McGraw-Hill · 1999