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Paperback details (USA). details (UK). details (Germany). details (Canada). ISBN: 978-0-07-060100-0 ISBN-10: 0-07-060100-3 MCGRAW-HILL BOOK COM ยท 2005 |
See also (possibly by other authors): | ||
2010 | Paperback | Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) |