The One Minute Apology: A Powerful Way to Make Things Better

Powerful

by: Ken Blanchard · Margret McBride

Hardcover

ISBN: 978-0-00-715923-9

ISBN-10: 0-00-715923-4

HarperCollins · 2003

See also:
2003HardcoverThe One Minute Apology: A Powerful Way to Make Things Better
2003Audio CassetteThe One Minute Apology: A Powerful Way to Make Things Better