Thomas Nelson · Win Publications
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| ALL Business is Show Business: Create the Ultimate Customer Experience to Differentiate Your Organization, Amaze Your Clients, and Expand Your Profits | 978-0-7852-0608-8 | 2004 | |
| All Business Is Show Business: Strategies For Earning Standing Ovations From Your Customers | 978-1-55853-974-7 | 2002 | |
| Collapse of Distinction: Stand out and move up while your competition fails | 978-1-59555-185-6 | 2009 | |
| Only The Best On Customer Service | 978-1-881342-13-7 | 1996 | Larry H. Winget · Shep Hyken · Sue Pistone · Keith Harrell · Mikki Williams · Sue Hershkowitz · Vic Osteen · Lisa Ford · Mel Kleiman · Roxanne Emmerich · Dan Clark · Marc Hardy |
| Only The Best On Leadership | 978-1-881342-15-1 | 1996 | Shep Hyken · Sam Silverstein · Keith Harrell · Roxanne Emmerich · Marc Hardy · Lisa Ford · Vic Osteen |
| Only The Best On Success | 978-1-881342-10-6 | 1996 | Larry H. Winget · Keith Harrell · Mark Sanborn · Chris Clarke-Epstein · Willie Jolley · Shep Hyken · Roger Crawford |
| Outlaw Wisdom | 978-1-881342-22-9 | 2000 | Mark Sanborn · Larry Winget · Dale Irvin · John Patrick Dolan |
| What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave | 978-0-7852-8836-7 | 2006 | |
| What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave | 978-0-7852-1198-3 | 2005 | |