| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Complete Idiot's Guide to Dealing with Difficult Employees | 978-0-02-863370-1 | 2000 | |
| How to Manage Performance: 24 Lessons for Improving Performance | 978-0-07-143531-4 | 2003 | |
| How to Manage Performance | 978-0-07-124306-3 | 2004 | |
| Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation | 978-0-07-144453-8 | 2004 | |
| Perfect Phrases for Performance Reviews: Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance | 978-0-07-140838-7 | 2002 | Douglas Max |
| Perfect Phrases for Setting Performance Goals: Hundreds of Ready-to-Use Goals for Any Performance Plan or Review | 978-0-07-143383-9 | 2004 | " |
| Performance Management | 978-0-07-071866-1 | 1998 | |
| The Complete Idiot's Guide to Consulting | 978-0-02-864271-0 | 2002 | |
| The Manager's Guide to Performance Reviews | 978-0-07-142173-7 | 2003 | |