Richard F. · Richard G · Richard Gerson
Crisp Learning · Davies-Black Publishing · Human Kinetics
| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Measuring Customer Satisfaction | 978-1-56052-178-5 (1-56052-178-3) | 1995 | |
| Members for Life | 978-0-7360-0003-1 (0-7360-0003-8) | 1999 | |
| Positive Performance Improvement: A New Paradigm for Optimizing Your Workforce | 978-0-89106-203-5 (0-89106-203-3) | 2006 | Robbie G. Gerson |