| title | ISBN-13 (ISBN-10) | year of publica- tion |
|---|---|---|
| The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk | 978-0-7494-3898-2 (0-7494-3898-3) | 2002 |
Michael Gentile · Michael Gschwantler · Michael Gundill · Michael Gundlach · Michele Gendelman