Larry Ayers · Larry Ayres · Laura Auricchio
CMP Books · Information Today, Inc. · John Wiley & Sons · John Wiley & Sons
| title | ISBN-13 | year of publica- tion |
|---|---|---|
| Excellence Every Day: Make the Daily Choice-Inspire Your Employees and Amaze Your Customers | 978-0-910965-79-8 | 2008 |
| Innovating IT: Transforming IT From Cost Crunchers to Growth Drivers | 978-0-7645-8369-8 | 2004 |
| Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right! | 978-0-471-71392-0 | 2005 |
| The Experience! How to Wow Your Customers and Create a Passionate Workplace | 978-1-57820-306-2 | 2002 |