| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Benchmarking for Best Practices in the Public Sector: Achieving Performance Breakthroughs in Federal, State, and Local Agencies | 978-0-7879-0299-5 (0-7879-0299-3) | 1996 | Patricia Keehley · Steven Medlin · Sue MacBride |
Larry Langman · Larry Linkin · Laure Limousin · Lori Lansens