| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines | 978-0-07-124964-5 | 2005 | Loizos Heracleous · Nitin Pangarkar |
| Flying High in a Competitive Industry: Secrets of the World's Leading Airline | 978-0-07-128196-6 | 2008 | Loizos Heracleous · Nitin Pangarkar |
| Marketing des services 6ème Ed. | 978-2-7440-7265-9 | 2008 | Christopher Lovelock · Denis Lapert · Annie Munos |
| Marketing des services | 978-2-7440-7026-6 | 2004 | Christopher Lovelock · Denis Lapert |
| Services Marketing | 978-0-13-187552-4 | 2006 | Christopher Lovelock |
| Services Marketing | 978-0-13-113865-0 | 2003 | " |
| Services Marketing in Asia: Managing People, Technology and Strategy | 978-0-13-060566-5 | 2001 | " |
| Services Marketing in Asia, Second Edition | 978-0-13-127537-9 | Christopher Lovelock · Hean Tat Keh · Xiongwen Lu | |
| Services Marketing: People, Technology, Strategy | 978-0-13-205676-2 | 2007 | Christopher Lovelock |
| Services Marketing. People, Technology, Strategy | 978-0-13-126846-3 | 2003 | |
| Services Marketing: People, Technology, Strategy, Canadian Edition | 978-0-13-187928-7 | 2007 | Christopher Lovelock · Harvir Singh Bansal |