| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| 101 Quick Tips: Create a Great Customer Experience | 978-0-14-300887-3 (0-14-300887-0) | 2008 | Ian Brooks |
| Conquer Your Email Overload: Superb Tips and Tricks for Busy People | 978-0-14-302031-8 (0-14-302031-5) | 2005 | |
D.M. Smith · D. Mayo · D.S. · D. Smith · Debbie Smith · M.S. · M. Smith