Stationery Office Books · itSMF
| title | ISBN-13 | year of publica- tion | other author(s) |
|---|---|---|---|
| ICT Infrastructure Management | 978-0-9543521-1-0 | 2005 | Graham Barnett · David Ward |
| ITIL Service Design | 978-0-11-331047-0 | 2007 | Vernon Lloyd |
| IT Service Management: Version 2.1 | 978-0-9524706-1-8 | 2002 | Ivor Macfarlane |
| IT Service Management: Version 2 | 978-0-9524706-2-5 | 2002 | " |