Claus Moller

C.M. · C. Moller · Claus Möller

Berrett-Koehler Publishers

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
A Complaint Is a Gift978-1-881052-81-4
(1-881052-81-8)
1996Janelle Barlow
A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong978-1-57675-582-2
(1-57675-582-7)
2008   "

Claus Morgenstern