Chartwell-Bratt · Financial Times/ Prentice Hall · John Wiley & Sons
| title | ISBN-13 | year of publica- tion |
|---|---|---|
| Service Management and Marketing: A Customer Relationship Management Approach | 978-0-471-72034-8 | 2000 |
| Service Management and Marketing: Customer Management in Service | 978-0-470-02862-9 | 2007 |
| Services Marketing and Mangement: Services Marketing & Management | 978-0-273-63959-6 | 1999 |
| Strategic Management and Marketing in the Service Sector | 978-0-86238-059-5 | 1984 |
C. G. · Christian Grenier · Christian Grönroos · Christiane Gernert · Christine Grenard · Christoph Grammer · Christoph Greiner · Christoph Gruner · Christoph Grunert · Christophe Gruner · Christopher Germer · Christopher Gerner