Christian Gronroos

Christian Grenier · Christian Grönroos · Christiane Gernert · Christine Grenard · Christoph Grammer · Christoph Greiner · Christoph Gruner

Chartwell-Bratt · Financial Times/ Prentice Hall · John Wiley & Sons

titleISBN-13year of publica-
tion
Service Management and Marketing: A Customer Relationship Management Approach978-0-471-72034-82000
Service Management and Marketing: Customer Management in Service978-0-470-02862-92007
Services Marketing and Mangement: Services Marketing & Management978-0-273-63959-62049
Strategic Management and Marketing in the Service Sector978-0-86238-059-51984

 

Christian Gropper