Bengt Karlöf

Bengt Karlof

John Wiley & Sons

titleISBN-13
(ISBN-10)
year of publica-
tion
other author(s)
Benchmarking: A Signpost to Excellence in Quality and Productivity978-0-471-95891-8
(0-471-95891-3)
1995Svante Östblom

Bengt Karlof