| title | ISBN-13 (ISBN-10) | year of publica- tion | other author(s) |
|---|---|---|---|
| Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation | 978-1-931332-51-4 (1-931332-51-7) | 2008 | Donald K. Lorenzo · Randal L. Montgomery · Walter E. Hanson · and James R. Rooney |