IT Service Management Based on ITIL V3 - A Pocket Guide (English version) (ITSM Library Pocket Books)

by Van Haren Publishing Van Haren Publishing · 2007 Ppb. details (United States). details (UK). details (Canada). details (Germany). details (France). ISBN: 978-90-8753-102-7 ISBN-10: 90-8753-102-8