Knowledge Exchange

year of publicationISBNauthor(s)title
1998978-1-888232-00-4WiersemaCustomer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
1996978-1-888232-06-6James C WetherbeThe World on Time: The 11 Management Principles That Made FedEx an Overnight Sensation
1999978-1-888232-09-7Angela GunnAccess 2000: 101 Frontline Timesavers
1997978-1-888232-34-9Max LandsbergThe Tao of Coaching: Boost Your Effectiveness by Inspiring Those Around You
1998978-1-888232-42-4WiersemaCustomer Intimacy: Pick Your Partners, Shape Your Culture, Win Together