Amer Animal Hospital Assn

year of publicationISBNauthor(s)title
1998978-0-941451-71-0Carin A. Smith DVM · Stephen W. Brown · Steven D. Wood · Sheryl J. Bronkesh · Anne-Marie NelsonClient Satisfaction Pays: Quality Service for Practice Success
1999978-0-941451-74-1Suzanne Hetts · Suzanne Hetts PhDPet Behavior Protocols: What to Say, What to Do, When to Refer
1998978-0-941451-77-2Steve SchulbergHow to Create a Marketing Plan (Practice Management Solutions Series)