Measuring, Managing, and Maximizing Performance: What Every Manager Needs to Know About Quality and Productivity to Make Real Improvements in Perfor

by Will Kaydos Productivity Press Inc · 1991 Hardcover details (USA). details (United Kingdom). details (Canada). details (Germany). details (France). ISBN: 978-0-915299-98-0 ISBN-10: 0-915299-98-4