| year of publication | ISBN | author(s) | title |
|---|
| 1983 | 978-0-87389-018-2 | Wayne Nelson | How to Analyze Reliability Data (The ASQC basic references in quality control. Statistical techniques) |
| 1989 | 978-0-87389-058-8 | Robert C. Camp | Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance (Unknown) |
| 1980 | 978-0-87389-076-2 | Walter A. Shewhart | Economic Control of Quality of Manufactured Product/50th Anniversary Commemorative Issue |
| 1990 | 978-0-87389-083-0 | Richard A. Maass · John O. Brown · James L. Bossert | Supplier Certification: A Continuous Improvement Strategy |
| '' | 978-0-87389-086-1 | Robert A. Dovich | Reliability Statistics(H0601) |
| 1995 | 978-0-87389-240-7 | B. Scott Parsowith | Fundamentals of Quality Auditing |
| 1994 | 978-0-87389-266-7 | Dianne Galloway | Mapping Work Processes |
| 1995 | 978-0-87389-296-4 | Robert C. Camp | Business Process Benchmarking (The Asqc Total Quality Management) |
| '' | 978-0-87389-300-8 | D. H. Stamatis | Failure Mode and Effect Analysis: FMEA from Theory to Execution |
| 1996 | 978-0-87389-339-8 | Joseph N. Kelada | Integrating Reengineering With Total Quality |
| '' | 978-0-87389-351-0 | Asq Chemical & Process Industries Divisi | Specifications for the Chemical and Process Industries: A Manual for Development and Use |
| 1997 | 978-0-87389-358-9 | T. J. Cartin · Donald J. Jacoby | A Review of Managing Quality and a Primer for the Certified Quality Manager Exam |
| '' | 978-0-87389-362-6 | Bob E. Hayes | Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods, Second Edition |
| 1996 | 978-0-87389-364-0 | Sheila Kessler | Measuring and Managing Customer Satisfaction: Going for the Gold |
| 1997 | 978-0-87389-370-1 | William H. Dettmer | Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement |
| 1996 | 978-0-87389-377-0 | Kimberly A. Trautman | The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices |
| 1998 | 978-0-87389-388-6 | Robert C. Camp | Global Cases in Benchmarking: Best Practices from Organizations Around the World |
| 1999 | 978-0-87389-391-6 | Karen Bemowski · Brad Stratton | 101 Good Ideas: How to Improve Just About Any Process |
| 1997 | 978-0-87389-405-0 | Terry G. Vavra | Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs |
| 1998 | 978-0-87389-406-7 | Asq | Qs-9000 Worldwide Certified Company Directory |
| 1996 | 978-0-87389-412-8 | Mark L. Blazey | Insights to Excellence 1996: An Inside Look at the 1996 Baldridge Award Criteria |
| 1996 | 978-0-87389-418-0 | Paul H. Selden | Sales Process Engineering: A Personal Workshop |
| 1997 | 978-0-87389-421-0 | C. Robert Pennella | Managing the Metrology System |
| 1999 | 978-0-87389-428-9 | T. J. Cartin | Principles and Practices of Organizational Performance Excellence |
| '' | 978-0-87389-436-4 | Vahe A. Kazandjian · Terry R. Lied | Healthcare Performance Measurement: Systems Designs and Evaluation |
| 1998 | 978-0-87389-437-1 | William H. Dettmer | Breaking the Constraints to World-Class Performance |
| 1999 | 978-0-87389-439-5 | American Society for Quality Control · Asq Chemical & Process Industries DIV | Quality Assurance for the Chemical and Process Industries: A Manual of Good Practices |
| 1998 | 978-0-87389-442-5 | William F. Alexander · Richard W. Serfass | Futuring Tools for Strategic Quality Planning in Education |
| 1999 | 978-0-87389-443-2 | Jack Campanella | Principles of Quality Costs: Principles, Implementation, and Use |
| '' | 978-0-87389-444-9 | Larry B. Barrentine | An Introduction to Design of Experiments: A Simplified Approach |
| 2000 | 978-0-87389-446-3 | Marilyn R. Block | Identifying Environmental Aspects and Impacts |
| 1999 | 978-0-87389-452-4 | D. Lynn Kelley | How to Use Control Charts for Healthcare |
| 2000 | 978-0-87389-453-1 | Derek R. Allen · T. R. N. Rao | Analysis of Customer Satisfaction Data |
| 1999 | 978-0-87389-455-5 | Gordon Harnack | Mastering and Managing the FDA Maze: Medical Device Overview: A Training and Management Desk Reference for Manufacturers Regulated by the Food and Drug Administration |
| 978-0-87389-458-6 | Insights to Performance Excellence in Education 1999: An Inside Look at the 1999 Baldrige Award Criteria for Education |
| 1999 | 978-0-87389-459-3 | Karolyn J. Snyder · Michele Acker-Hocevar · Kristen Snyder | Living on the Edge of Chaos: Leading Schools into the Global Age |
| '' | 978-0-87389-465-4 | The Quality Excellence for suppliers of Telecommunications Forum | Tl 9000 Quality System Metrics: Release 2.5: Quality Excellence for Suppliers of Telecommunications Forum (Quest Forum) |
| '' | 978-0-87389-466-1 | Tom Fagerhaug | Root Cause Analysis: Simplified Tools and Techniques |
| 2000 | 978-0-87389-467-8 | Stuart J. Janis · Janice E. Shade | Improving Performance Through Statistical Thinking |
| 2000 | 978-0-87389-473-9 | David W. Hutton | From Baldrige to the Bottom Line: A Road Map for Organizational Change and Improvement |
| '' | 978-0-87389-476-0 | Denis Pronovost | Internal Quality Auditing |
| '' | 978-0-87389-482-1 | Randall L. Goodden | Product Liability Prevention: A Strategic Guide |
| '' | 978-0-87389-487-6 | Duke Okes · Russell T. Westcott | The Certified Quality Manager Handbook |
| '' | 978-0-87389-490-6 | Earl Naumann · Steven H. Hoisington | Customer Centered Six Sigma: Linking Customers, Process Improvement, and Financial Results |
| 2001 | 978-0-87389-500-2 | Terry G. Vavra | Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certification |
| 2001 | 978-0-87389-502-6 | Roger W. Berger · Donald W. Benhow | The Certified Quality Engineer Handbook |
| '' | 978-0-87389-506-4 | Dennis R. Arter · J. P. Russell | Iso Lesson Guide 2000: Pocket Guide to Q9001 2000 |
| '' | 978-0-87389-508-8 | Charles A. Cianfrani · Joseph J. Tsiakals · John E. West · Jack E. West | Iso 9001: 2000 Explained |
| '' | 978-0-87389-515-6 | Herbert C. Monnich Jr. | Iso 9001:2000 for Small and Medium Sized Businesses |
| '' | 978-0-87389-521-7 | Taz Daughtrey | Fundamental Concepts for the Software Quality Engineer |
| 2002 | 978-0-87389-529-3 | John E. Bauer · Grace L. Duffy · Russ Westcott | The Quality Improvement Handbook |
| 2002 | 978-0-87389-532-3 | William A. Levinson · Raymond A. Rerick | Lean Enterprise: A Synergistic Approach to Minimizing Waste |
| 2001 | 978-0-87389-535-4 | Shri Krishna Kimothi | Uncertainty of Measurements: Physical and Chemical Metrology: Impact & Analysis |
| 2002 | 978-0-87389-553-8 | Charles A. Cianfrani · Jack West | Cracking the Case of ISO 9001:2000 for Manufacturing |
| '' | 978-0-87389-554-5 | Charles A. Cianfrani · John E. West · Jack West | Cracking the Case of ISO 9001:2000 for Service |
| '' | 978-0-87389-556-9 | William Lareau | Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage |
| '' | 978-0-87389-559-0 | Sheila Kessler | Customer Satisfaction Toolkit for ISO 9001:2000 |
| '' | 978-0-87389-560-6 | J. P. Russell | The Internal Auditing Pocket Guide |
| 2002 | 978-0-87389-561-3 | Garry Schultz | The Customer Care and Contact Center Handbook |
| 2003 | 978-0-87389-562-0 | Raymond G. Carey · Larry V. Stake | Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies |
| 2002 | 978-0-87389-566-8 | Steven M. Zimmerman · Marjorie L. Icenogle | Statistical Quality Control Using Excel |
| 2003 | 978-0-87389-569-9 | Lee Jenkins | Improving Student Learning: Applying Deming's Quality Principles in Classrooms |
| 2002 | 978-0-87389-570-5 | Dennis R. Arter | Quality Audits for Improved Performance |
| 2003 | 978-0-87389-577-4 | Dennis R. Arter · Charles A. Cianfrani · Jack West | How to Audit the Process-Based QMS |
| '' | 978-0-87389-578-1 | Charles G. Cobb | From Quality to Business Excellence: A Systems Approach to Management |
| '' | 978-0-87389-579-8 | G. Dennis Beecroft · Grace L. Duffy · John W. Moran | The Executive Guide to Improvement and Change |
| '' | 978-0-87389-585-9 | C. M. Fisher · James T. Schutta | Developing New Services: Incorporating the Voice of the Customer into Strategic Service Development |
| 2005 | 978-0-87389-591-0 | Donald W. Benbow · Thomas M. Kubiak | The Certified Six Sigma Black Belt Handbook |
| 2004 | 978-0-87389-592-7 | Jack West · Charles A. Cianfrani | Unlocking The Power Of Your Quality Management System: Keys To Performance Improvement |
| 2003 | 978-0-87389-595-8 | J. P. Russell | The Process Auditing Techniques Guide |
| '' | 978-0-87389-598-9 | D. H. Stamatis | Failure Mode and Effect Analysis: FMEA from Theory to Execution |
| 2003 | 978-0-87389-603-0 | H. William Dettmer | Strategic Navigation: A Systems Approach to Business Strategy |
| '' | 978-0-87389-604-7 | Clifford Fiore | Lean Strategies for Product Development: Achieving Breakthrough Performance in Bringing Products to Market |
| '' | 978-0-87389-606-1 | C. Robert Pennella | Managing the Metrology System, Third Edition |
| '' | 978-0-87389-607-8 | John G. Conyers · Robert Ewy | Charting Your Course: Lessons Learned During the Journey Toward Performance Excellence |
| '' | 978-0-87389-608-5 | Bryce E., Sr. Carson | Iso 9001:2000: A New Paradigm for Healthcare |
| 2003 | 978-0-87389-610-8 | Stephen Hacker · Tammy Roberts | Transformational Leadership: Creating Organizations of Meaning |
| '' | 978-0-87389-612-2 | Robert Barry | Nan: A Six Sigma Mystery (Six SIGMA Mysteries) |
| '' | 978-0-87389-613-9 | Elaine Whitmore | Development of Fda-Regulated Medical Products: Prescription Drugs, Biologics, and Medical Devices |
| 2004 | 978-0-87389-617-7 | Roderick A., Ph.D. Munro | Automotive Internal Auditor Pocket Guide: Process Auditing to Iso/ts 16949:2002 |
| '' | 978-0-87389-618-4 | Jack B. Revelle | Quality Essentials: A Reference Guide from A to Z |
| '' | 978-0-87389-620-7 | Jay L. Bucher | The Metrology Handbook |
| 2004 | 978-0-87389-629-0 | James L. Bossert | Supplier Management Handbook |
| '' | 978-0-87389-632-0 | Lee Jenkins | Permission to Forget: And Nine Other Root Causes of America's Frustration with Education |
| '' | 978-0-87389-635-1 | Kenneth S. Stephens | Juran, Quality, and a Century of Improvement: The Best on Quality Book Series of the International Academy for Quality, Volume 15 |
| '' | 978-0-87389-637-5 | Paul G. Mathews | Design of Experiments with MINITAB |
| 2005 | 978-0-87389-639-9 | Nancy R. Tague | Quality Toolbox |
| '' | 978-0-87389-641-2 | Paul C. Palmes | Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2000 Internal Audits |
| 2005 | 978-0-87389-642-9 | Bhisham C. Gupta · H. Fred Walker | Applied Statistics For The Six Sigma Green Belt |
| '' | 978-0-87389-644-3 | Karen Welch | The Process Approach Audit Checklist for Manufacturing |
| '' | 978-0-87389-646-7 | Stefan H. Steiner · R. Jock Mackay | Statistical Engineering: An Algorithm for Reducing Variation in Manufacturing Processes |
| '' | 978-0-87389-647-4 | Chip Caldwell · Jim Brexler · Tom Gillem | Lean-Six Sigma for Healthcare: A Senior Leader Guide to Improving Cost and Throughput |
| '' | 978-0-87389-649-8 | Mark W. Morgan | Path to Profitable Measures: 10 Steps to Feedback that Fuels Performance |
| 2005 | 978-0-87389-650-4 | David S. Fearon · Steven A. Cavaleri | Inside Knowledge: Rediscovering the Source of Performance Improvement |
| '' | 978-0-87389-653-5 | Margaret A. Byrnes with Jeanne C. Baxter | There Is Another Way! Launch a Baldrige-Based Quality Classroom |
| '' | 978-0-87389-654-2 | Karen Welch | TS 16949: Insights from a Third Party Auditor with a Process Approach Audit Checklist |
| '' | 978-0-87389-655-9 | Ellis R. Ott · Edward G. Schilling · Dean V. Neubauer | Process Quality Control: Troubleshooting And Interpretation of Data |
| '' | 978-0-87389-657-3 | Robert Chalice | Stop Rising Healthcare Costs Using Toyota Lean Production Methods: 38 Steps for Improvement |
| 2005 | 978-0-87389-660-3 | Pat Townsend · Joan Gebhardt | Quality Makes Money |
| '' | 978-0-87389-663-4 | Lon Roberts | Spc for Right-Brain Thinkers: Process Control for Non-Statisticians |
| '' | 978-0-87389-666-5 | J. P. Russell | The ASQ Auditing Handbook |
| 2006 | 978-0-87389-667-2 | Bryan Dodson | The Weibull Analysis Handbook |
| 2005 | 978-0-87389-675-7 | Jean Harvey | Managing Service Delivery Processes: Linking Strategy to Operations |
| 2006 | 978-0-87389-676-4 | Paul C. Palmes | The Magic of Self-Directed Work Teams: A Case Study in Courage and Culture Change |
| '' | 978-0-87389-677-1 | Debashis Sarkar | 5S for Service Organizations and Offices: A Lean Look at Improvements |
| 2005 | 978-0-87389-678-8 | Russell T. Westcott | The Certified Manager of Quality/organizational Excellence Handbook |
| 2006 | 978-0-87389-679-5 | Margaret A. Byrnes · Jeanne C. Baxter | The Principal's Leadership Counts! Launch a Baldrige-Based Quality School |
| '' | 978-0-87389-690-0 | ASQ Quality Management Division | The Quality Improvement Handbook, Second Edition |
| 2006 | 978-0-87389-692-4 | Bjørn Andersen and Tom Fagerhaug | Root Cause Analysis: Simplified Tools and Techniques, Second Edition |
| '' | 978-0-87389-696-2 | Michael J. Pestorius | Applying the Science of Six Sigma to the Art of Sales and Marketing |
| '' | 978-0-87389-700-6 | Roger W. Berger · Donald W. Benbow · Ahmad K. Elshennawy · and H. Fred Walker · editors | The Certified Quality Engineer Handbook, Second Edition |
| '' | 978-0-87389-701-3 | Thomas Zidel | A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations |
| '' | 978-0-87389-703-7 | Steve Benjamin | The Quality Rubric: A Systematic Approach for Implementing Quality Principles And Tools in Classrooms And Schools |
| 2006 | 978-0-87389-704-4 | Jay L. Bucher | The Quality Calibration Handbook: Developing and Managing a Calibration Program |
| 2007 | 978-0-87389-705-1 | Joe Kausek | Environmental Management Quick and Easy: Creating an Effective ISO 14001 EMS in Half the Time |
| '' | 978-0-87389-706-8 | ASQ Food · Drug · and Cosmetic Division | The Certified HACCP Auditor Handbook |
| '' | 978-0-87389-707-5 | Mawby · William D. | Project Portfolio Selection for Six Sigma |
| '' | 978-0-87389-713-6 | Robert Chalice | Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement, Second Edition |
| '' | 978-0-87389-716-7 | Wood · Douglas C. | The Executive Guide to Understanding and Implementing Quality Cost Programs: Reduce Operating Expenses and Increase Revenue |
| 2007 | 978-0-87389-717-4 | Denis Leonard and Mac McGuire | The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence (Asq Quality Management Division Economics of Quality Book Series) |
| '' | 978-0-87389-718-1 | Pat Townsend · Joan Gebhardt | The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The Asq ... Division Economies of Quality Book Series) |
| '' | 978-0-87389-719-8 | Andersen · Bjørn | Business Process Improvement Toolbox, Second Edition |
| 2008 | 978-0-87389-721-1 | Donald W. Benbow and Hugh W. Broome | The Certified Reliability Engineer Handbook |
| 2007 | 978-0-87389-722-8 | Victor Sower | Benchmarking for Hospitals: Achieving Best-in-class Performance Without Having to Reinvent the Wheel |
| '' | 978-0-87389-723-5 | H. William Dettmer | The Logical Thinking Process: A Systems Approach to Complex Problem Solving |
| '' | 978-0-87389-725-9 | Crossley · Mark L. | The Desk Reference of Statistical Quality Methods, Second Edition |
| 2008 | 978-0-87389-728-0 | Mark L. Blazey | Insights to Performance Excellence 2008: An Inside Look at the 2008 Baldrige Award Criteria |
| 2008 | 978-0-87389-740-2 | Amiram Daniel and Edward Kimmelman | The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second Edition |
| '' | 978-0-87389-741-9 | Karolyn J. Snyder · Michele Acker-Hocevar · Kristen M. Snyder | Living on the Edge of Chaos: Leading Schools into the Global Age, Second Edition |
| '' | 978-0-87389-743-3 | Bob E. Hayes | Measuring Customer Satisfaction and Loyalty, Third Edition: Survey Design, Use, and Statistical Analysis Methods |
| 2009 | 978-0-87389-754-9 | Paul C. Palmes | Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits, Second Edition |
| '' | 978-0-87389-755-6 | Mark L. Blazey | Insights to Performance Excellence 2009-2010: An Inside Look at the 2009-2010 Baldrige Award Criteria |
| '' | 978-0-87389-767-9 | Judith Ann Pauley and Joseph F. Pauley | Communication: The Key to Effective Leadership |