| year of publication | ISBN | author(s) | title |
|---|---|---|---|
| 1995 | 978-0-85013-240-3 | The Editors at Dartnell | Do You Have Any Objections?: Your Guide to Turning Buyer Resistance into Sales (Dartnell's professional selling series) |
| '' | 978-0-85013-245-8 | Robert Cialdini | Instant Influence: How to Get What You Want in Any Business Situation (Dartnell audio) |
| 1997 | 978-0-85013-274-8 | Dartnell Corporation · David Dee | Dazzle Me!: How to Deliver Uncommonly Good Customer Service Every Time |